Customer Support

Returning an item purchased on vanitywagon.in:

You can raise a return/exchange request of a damaged/ wrong product delivered, within 5 days of its delivery. We also accept partial returns wherein you can raise a return request for one or all products in your order.

• Step 1: Contact our Customer Support team via email (contact@vanitywagon.in) within 5 business days of receiving the order.
• Step 2: Provide us with your order ID details and your request to return/replace your order. Kindly email an image of the product and the invoice for our reference.
• Step 3: We will pick up the products within 2-4 business days. We will initiate the refund or replacement process only if the products are received by us in their original packaging with their seals, labels, and barcodes intact.